Email template: The Minnow Pickup Pod is Now Available

Use this email template to notify your users that the pod is ready to use. Just copy and paste the text below into an email, and then edit the text in [BRACKETS] to fit your situation.


Our newest amenity, the Minnow Pickup Pod, is now available for use. The Pickup Pod is located [DESCRIPTION OF POD LOCATION, e.g. "in the south lobby next to the elevators"].

What is it?

The Pickup Pod is a contactless and convenient way to have food delivered. Instead of interrupting your work to meet the delivery person for a face-to-face handoff, your food will be delivered to the pod and you can pick it up when it’s convenient. The pod is insulated to keep your food fresher while it’s waiting to be picked up.

What kind of food can I have delivered?

You can use the Pickup Pod with any food delivery service or local restaurant. The pod should not be used for groceries or for food delivered through the mail system.

How do I have food delivered to the pod?

In your favorite delivery app, update your delivery instructions to

"Drop off in the Pickup Pod Located [Pod Location] by using the kiosk or QR code." 

Then order as you normally would. When the delivery person arrives, they will deliver your order to the pod and notify you that the delivery has been completed

How do I pick up my food?

When you’re ready to pick up, just go down to the Pickup Pod, scan the QR code with your phone, and follow the instructions. If you don’t know how to scan a QR code or if you don’t have your phone with you, you can use the kiosk. Just tap “PICKUP” and follow the instructions.

Please let us know if you have any questions. 

Thank you,