--- title: I'm a foodservice operator | Support description: I manage a Minnow Pod for a restaurant or other food service operator --- [Skip to content](https://www.minnowpod.com/support/im-a-foodservice-operator#main-content) English Show submenu for translations [Contact us](https://www.minnowpod.com/support/kb-tickets/new) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.minnowpod.com/support/kb-tickets/new) - GetMinnow GetMinnow Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [Support](https://www.minnowpod.com/support) 2. [I'm a foodservice operator](https://www.minnowpod.com/support/im-a-foodservice-operator) # I'm a foodservice operator I manage a Minnow Pod for a restaurant or other food service operator ## Setup & Connectivity - [How to activate a Minnow Pod](https://www.minnowpod.com/support/how-to-register-your-pickup-pod) - [How to create an Admin account](https://www.minnowpod.com/support/new-user-account-setup-guide) - [How to connect a Minnow Pod to a cellular network](https://www.minnowpod.com/support/how-to-connect-a-pickup-pod-to-a-cellular-network-2) - [How to connect a Minnow Pod to Ethernet](https://www.minnowpod.com/support/how-to-connect-your-pickup-pod-to-ethernet) - [How to align the antennas for optimal connectivity](https://www.minnowpod.com/support/proper-antenna-alignment-for-cellular-signals-and-wifi) - [How to build an Integration with Toast](https://www.minnowpod.com/support/how-to-build-an-integration-with-toast) - [Minnow Pod Operating Manual](https://www.minnowpod.com/support/pickup-pod-operating-manual-1) - [Video: Minnow Pod Arrival](https://www.minnowpod.com/support/video-pickup-pod-arrival-1) - [Video: De-Crating the Minnow Pod](https://www.minnowpod.com/support/video-de-crating-the-pickup-pod) - [Video: Lily Pad Setup](https://www.minnowpod.com/support/video-lily-pad-setup-1) - [Video: Wall Mount Setup](https://www.minnowpod.com/support/video-pickup-pod-wall-mount-setup) - [Video: Wall Mount - Leveling](https://www.minnowpod.com/support/video-pickup-pod-wall-mount-leveling) See less ▼ ## Operation - [How to create a pickup using a customer's phone number](https://www.minnowpod.com/support/how-to-create-a-pickup) - [How to add or remove items from a pickup](https://www.minnowpod.com/support/how-to-add-or-remove-items-from-a-pickup) - [How to cancel a pickup](https://www.minnowpod.com/support/how-to-cancel-a-pickup) - [How to remove an expired order](https://www.minnowpod.com/support/how-do-i-dispose-of-an-expired-order) - [What happens after a pickup is created?](https://www.minnowpod.com/support/what-happens-after-a-pickup-is-created) - [How to open a cubby for a customer](https://www.minnowpod.com/support/how-to-open-a-cubby-for-a-customer) - [What does it mean when a cubby is green?](https://www.minnowpod.com/support/what-does-it-mean-when-a-cubby-is-green-1) - [What does it mean when a cubby is red?](https://www.minnowpod.com/support/what-does-it-mean-when-a-cubby-is-red-1) See less ▼ ## Cleaning & Maintenance - [How to clean a Minnow Pod](https://www.minnowpod.com/support/how-do-i-clean-the-pickup-pod) - [How often should a Minnow Pod be cleaned?](https://www.minnowpod.com/support/how-often-should-a-pod-be-cleaned) - [How to open all cubbies at once](https://www.minnowpod.com/support/how-to-open-all-cubbies-at-once) ## Troubleshooting - [How to open cubbies manually](https://www.minnowpod.com/support/how-to-open-cubbies-manually) ## General - [Are Minnow Pods refrigerated or heated?](https://www.minnowpod.com/support/are-pickup-pods-refrigerated) - [Can Minnow Pods be used outside?](https://www.minnowpod.com/support/can-i-put-a-pickup-pod-outside) - [Are Minnow Pods NSF-certified?](https://www.minnowpod.com/support/are-pickup-pods-nsf-certified) - [I'm a user](https://www.minnowpod.com/support/im-a-user#main-content) - [Getting started](https://www.minnowpod.com/support/im-a-user#getting-started) - [How it works](https://www.minnowpod.com/support/im-a-user#how-it-works) - [General](https://www.minnowpod.com/support/im-a-user#general) - [I'm a property or workplace manager](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#main-content) - [Getting started](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#getting-started) - [Best practices for managing food deliveries](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#best-practices-for-managing-food-deliveries) - [Troubleshooting](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#troubleshooting) - [Cleaning & Maintenance](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#cleaning-maintenance) - [Resources & Communication Templates](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#resources-communication-templates) - [X-Series: Installation & Setup](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#x-series-installation-setup) - [Q-Series: Installation & Setup](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#q-series-installation-setup) - [General FAQ](https://www.minnowpod.com/support/im-a-property-or-workplace-manager#general-faq) - [I'm a foodservice operator](https://www.minnowpod.com/support/im-a-foodservice-operator#main-content) - [Setup & Connectivity](https://www.minnowpod.com/support/im-a-foodservice-operator#setup-connectivity) - [Operation](https://www.minnowpod.com/support/im-a-foodservice-operator#operation) - [Cleaning & Maintenance](https://www.minnowpod.com/support/im-a-foodservice-operator#cleaning-maintenance) - [Troubleshooting](https://www.minnowpod.com/support/im-a-foodservice-operator#troubleshooting) - [General](https://www.minnowpod.com/support/im-a-foodservice-operator#general) [![Chill listening crop-3](https://www.minnowpod.com/hs-fs/hubfs/Branding/Minnow_logo_color_email.png?width=51&height=24&name=Minnow_logo_color_email.png "Chill listening crop-3")](http://minnowpod.com) Minnow Knowledge Base Copyright © 2026, Minnow Technologies, Inc.