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I'm a foodservice operator
I'm a user
Getting started
How it works
General
I'm a property or workplace manager
Getting started
Installation
Best practices for managing food deliveries
How it Works
Cleaning & Maintenance
Troubleshooting
General
Communication Templates
Signage
I'm a foodservice operator
Setup & Connectivity
Operation
Cleaning & Maintenance
Troubleshooting
General
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Support
I'm a foodservice operator
I'm a user
Getting started
How it works
General
I'm a property or workplace manager
Getting started
Installation
Best practices for managing food deliveries
How it Works
Cleaning & Maintenance
Troubleshooting
General
Communication Templates
Signage
I'm a foodservice operator
Setup & Connectivity
Operation
Cleaning & Maintenance
Troubleshooting
General
I'm a foodservice operator
I manage a Pickup Pod for a restaurant or other food service operator
Setup & Connectivity
How to build an Integration with Toast
Minnow Pod Operating Manual
Video: Minnow Pod Arrival
Video: De-Crating the Minnow Pod
Video: Lily Pad Setup
Video: Wall Mount Setup
Video: Wall Mount - Leveling
How to activate a Minnow Pod
How to create an Admin account
How to connect a Minnow Pod to a cellular network
How to connect a Minnow Pod to Ethernet
How to align the antennas for optimal connectivity
See more
Operation
How to create a pickup using a customer's phone number
How to add or remove items from a pickup
How to cancel a pickup
How to remove an expired order
What happens after a pickup is created?
How to open a cubby for a customer
What does it mean when a cubby is green?
What does it mean when a cubby is red?
See more
Cleaning & Maintenance
How to clean a Minnow Pod
How often should a Minnow Pod be cleaned?
How to open all cubbies at once
Troubleshooting
How to open cubbies manually
General
Are Minnow Pods refrigerated or heated?
Are Minnow Pods NSF-certified?
Can Minnow Pods be used outside?
