---
title: How much time do users have to pick up their food?
description: The pickup window is four hours.
---

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# How much time do users have to pick up their food?

## The pickup window is four hours.

The pickup window is four hours after delivery. After the pickup window closes, the pickup is considered to have expired.

As a Minnow Pod admin, you will receive an email notification if your pod contains any pickups that expired the day before. If you receive such a notification, please clear the expired pickups as soon as possible by opening the cubbies and removing any food you find inside. The notification will explain how to do this.

NOTE: A user can still pick up an order after the pickup window has closed, provided the order hasn't already been discarded by an admin.

IMPORTANT: Do not leave expired food in your Minnow Pod! The Minnow Pod is not temperature controlled, so expired food will eventually begin to smell and may attract fruit flies.

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