Email template: Food Delivery Reminder

Use this email template as a reminder to tenants. Just copy and paste the text below into an email, and then edit the text in [BRACKETS] to fit your situation.

Subject line: Food delivery at [INSERT PROPERTY NAME HERE]

Dear tenant,

If you have food delivered, please instruct the delivery person to deliver your order to the Pickup Pod. The Pickup Pod is a smart food locker that keeps your food fresher and secure until you’re ready to pick it up. It accepts food deliveries from any source.

Here’s what you need to know:

  1. The Pickup Pod is located [INSERT LOCATION HERE].
  2. To help your delivery person find the Pickup Pod, update the delivery instructions in your delivery app to say, “Deliver to the food locker located [INSERT LOCATION HERE].”
  3. If your delivery person contacts you, ask them to deliver your order to the food locker and tell them how to find it.
  4. To pick up your order, scan the QR code on the Pickup Pod or use the touchscreen.

Here’s how to update your delivery instructions:

How to update your DoorDash delivery instructions

How to update your Uber Eats delivery instructions

How to update your Grubhub delivery instructions

For the safety, security, and convenience of all of our tenants, all food deliveries should go to the Pickup Pod.

Please let us know if you have any questions.

Thank you.


The Pickup Pod is insulated to help maintain freshness, but it is not refrigerated. To help prevent foodborne illness, the CDC recommends that food deliveries be consumed within one to two hours of preparation. To learn more, click here.