How to open a cubby for a customer or delivery person
If a customer or delivery person is unable to open their cubby, you can open it for them:
- Go to the Takeout App (https://app.minnowpod.com/takeout).
- Log in to your account.
- If you don't have an account, you'll need to create one. To learn how, see the article "How to create an Admin account."
- The pod location will be shown in the pod location indicator in the upper left corner of the screen. If the location shown is not correct:
- tap on the pod location indicator
- select the correct pod location from the dropdown list
- tap DONE
- Tap on the cubby you want to open.
- Tap OPEN FOR CUSTOMER.
- Remove the order from the cubby and close the door.
- Tap DONE.