How to create a pickup

How to put a takeout or delivery order into a pod

To put a takeout or delivery order into a pod:

  1. Go to the Takeout App (https://app.minnowpod.com/takeout).
  2. Log in to your account.
    1. If you don't have an account, you'll need to create one. To learn how, see the article "How to create an Admin account."
  3. The pod location will be shown in the pod location indicator in the upper left corner of the screen. If the location shown is not correct:
    1. tap on the pod location indicator
    2. select the correct pod location from the dropdown list
    3. tap DONE
  4. Tap on a grey cubby. Grey means the cubby is available.
  5. If the Takeout App is integrated to your POS:
    1. select an order from the list
    2. tap OPEN CUBBY
  6. If theTakeout App is not integrated to your POS:
    1. if the order is a takeout order and you have the customer's phone number, tap CUSTOMER PHONE NUMBER
    2. if the order is a takeout order and you don't have the customer's phone number, tap CUSTOMER NAME
    3. if the order is a delivery order, tap DELIVERY ORDER NUMBER
    4. enter the requested information
    5. tap OPEN CUBBY
  7. Put the order in the cubby and close the door.
  8. Tap READY FOR PICKUP.
The cubby will now appear green, indicating that it contains an order that is ready to be picked up.